Welcoming guests is crucial to success as an Airbnb host. Here's how Concierge welcomes your guests for a memorable experience.
Airbnb accommodation preparation
Before each stay, we send one of our cleaning partners to meticulously prepare your accommodation:
- A thorough cleaning
- Checking that everything is working correctly (household appliances, wifi, etc.)
- Provision of household linen (bedroom, bathroom and kitchen)
- Supply of consumables (toilet paper, sponge, dishwashing liquid...)
- Photo of the accommodation upon departure as proof of thorough cleaning
Creation of a welcome guide
The Airbnb communications, marketing, and listing creation team are working to create a detailed guide to facilitate your guests' stay:
- Include practical information about the accommodation (Wi-Fi, appliances, etc.)
- Add local recommendations (restaurants, attractions, transport)
- An emergency number
Personalizing the welcome
Small gestures can make all the difference:
- Some basic products (coffee, tea, snacks)
- Easy access wifi code
- Etc...
Handing over the keys independently
The handover of keys is a crucial moment. At Concierge BB, we prefer self-service key handover via a key box. Why?
• Flexibility : travelers can arrive at a time that suits them
• Practicality : ideal for late arrivals or early departures
• Adaptability : perfect for travellers using low-cost transport with variable schedules. This method addresses the needs of a society where travel schedules are increasingly flexible and unpredictable. By following these tips and opting for self-check-in, you will offer your guests a seamless and pleasant check-in experience, tailored to the demands of modern travel.