You've booked your Airbnb and your arrival date is approaching. It's time to familiarize yourself with the check-in procedures to ensure a smooth arrival. Here's a comprehensive guide to easily find all the necessary information.
1. Check your emails
Once your reservation is confirmed, Airbnb will send you a confirmation email. This message often contains important information, including check-in procedures. Please review this email carefully before your departure.2. Use the Airbnb app or website
On a computer:
- Log in to your Airbnb account
- Click on "Travel"
- Select your reservation
- Click on "Good to know"
- Go to the "Arrival and Departure" section
On the mobile app:
- Open the Airbnb app
- Tap on "Travel"
- Select your reservation
- Press "Good to know"
- See the "Arrival and Departure" section
3. Check your Airbnb messages
Hosts often communicate important information via Airbnb messaging. Check your conversations with the host before you leave.4. Wait for the right moment
Important: Detailed arrival information is usually only available 48 hours before the start of your stay. If you don't see it immediately, don't worry!5. Contact your host
If your arrival is scheduled in less than 48 hours and you have still not received instructions, do not hesitate to contact your host directly via Airbnb messaging.6. Check your booking details
In the "Trips" section of your Airbnb account, you will also find:- The exact address of the accommodation
- Your booking confirmation code
- The host's contact information
Additional tips
- Download the Airbnb app before your trip for easy access to information, even offline.
- Take a screenshot of the arrival instructions as soon as you receive them, in case you do not have an internet connection upon arrival.
- If you are travelling with other people, you can invite them as "travel partners" so that they also have access to the information.